Shipping Policy

  • All our products are available for worldwide delivery.
  • We ship most of our products from Europe unless explicitly stated.
  • Depending on the destination, delivery can take between 2 to 3 weeks.
  • All orders are sent through priority mail with tracking number.
  • All our products are handmade per order and shipped within two to three weeks after order, depending on the product and size of your order.

Return Policy

  • If you encounter a problem with the product you receive, please email us your order number, date of order, and pictures of your product, which clearly show the problem. If the issue is clear from the picture you send us, we will ask you to send back the damaged product at our cost and we will refund or resend you a new one. You may send your request to


What are the production and delivery times?

As all our products are handmade, production time may take between two to three weeks. The delivery time depends on your location. Approximate delivery times may be:

Europe: 7-10 working days

Russia: 20 business days

USA: 20 working days

How can I know when my order is ready?

Immediately after payment on the site, you will receive an email confirming the order. Then, as soon as your order is ready, we will notify you about its dispatch.

Where will my order be shipped from?

Orders shipped from Europe unless explicitly stated. 

Will I be charged a customs fee for the order?

International orders may be subject to additional customs and tax fees. These charges are not under our control and are assessed by your local customs office. Taxation rules vary by country, please check with your local customs office to see if duties and taxes apply to your purchases.

How can I track my order?

You will receive a tracking link by email when your order is shipped. If you have any questions about tracking or shipping, please email us at

What payment methods do you accept?

We accept credit and debit cards.

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